Akkauntni va ma’lumotlarni o‘chirish

1-usul: ilova orqali o‘chirish

1. Maskan ilovasiga kiring.
2. «Profil» bo‘limini oching.
3. «Akkauntni o‘chirish» tugmasini bosing.
4. Parolingizni kiritib, o‘chirishni tasdiqlang.

Tasdiqlangandan so‘ng akkaunt darhol o‘chiriladi va ilovadan chiqasiz.

2-usul: so‘rov yuborish

Ilovaga kira olmasangiz, akkauntni o‘chirish so‘rovini yuboring: ochilovkomronbek809@gmail.com yoki +998 20 021 60 40.

Xabarda akkauntga bog‘langan telefon raqami yoki Gmail manzilini ko‘rsating. So‘rovlar egalik tasdiqlangandan keyin 30 kun ichida bajariladi.

Qanday ma’lumotlar o‘chiriladi

• hisob ma’lumotlari: ism, telefon raqami, email, shahar, jins, parol;
• qabr va marhum haqidagi yozuvlar;
• buyurtmalar va ularning holati;
• maxsus xizmat chatidagi xabarlar;
• saqlangan to‘lov kartasi tokenlari;
• push-bildirishnoma uchun qurilma tokenlari.

Qanday ma’lumotlar saqlanib qolishi mumkin

Amalga oshirilgan to‘lovlar bo‘yicha buxgalteriya va soliq hujjatlari qonun talab qilgan muddat davomida saqlanadi. Bunday yozuvlar faqat moliyaviy hisobot uchun ishlatiladi va marketing maqsadida qo‘llanilmaydi.

In English

To delete your Maskan account and personal data, open the app, go to Profile → Delete account, and confirm with your password. The account is deleted immediately.

If you cannot sign in, send a deletion request to ochilovkomronbek809@gmail.com with the phone number or Gmail address linked to the account. Requests are processed within 30 days after ownership is verified.

Deleted data: account profile (name, phone, email, city, gender, password), grave records, orders, in-app chat messages, saved payment card tokens and push notification device tokens. Payment and accounting records are retained only for the period required by law.